Privacy Policy of ifolor AG, Kreuzlingen, Switzerland

The ifolor team is delighted that you have chosen us to create your photo products. Your satisfaction is our top priority. Detailed below is our privacy policy, which we have drawn up so that you can be assured that we handle your photos and personal data correctly. This document explains what personal data (i.e., information related to identified or identifiable persons) we collect from your visit on our web sites and from your orders, and how these are processed and used. We also explain how we use cookies.

 

1.0 Collection of personal data

Whenever you visit our web site, data relating to your access and data required for the operation of our user interfaces and the processing of your request will be temporarily stored on our web servers. This pertains to the connection data of your computer (IP address), the subpages you are visiting on our site, date and duration of your visit, recognition of the types of device, operating system and browser and the website or starting point from which you came to visit us.

Otherwise we only process data that you share with us while registering, placing an order or a request, and your image data and further information you send in to us for the processing of your orders. This data collection is not subject to a legal duty of notification with the authorities.

We collect and process such data only insofar as this serves the professional processing of your order and the maintenance of our customer relationship.

Apart from that we process anonymised information about how our visitors use our user interfaces; it helps us to enhance our services and the functions of our web sites, and to adapt them to your needs.

2.0 Use and transfers of personal data

We treat your data confidentially as a matter of principle and do not pass them on to third party processors. However, we reserve the possibility to have the data processed by third parties in Switzerland or in EU countries, if so required for the operational processing of your orders. In such case, an adequate level of data protection will be ensured by compliance with the privacy protection laws applicable in Switzerland, the EU and in each such country, and by corresponding contracts with our suppliers.

Your image data will be automatically deleted within at most 30 days from completion of your orders.

3.0 Social Media Link

You may send us your image data for processing not only from your own devices but also through internet services such as Facebook, OneDrive and Picasa. Doing so, you do not grant us access to your login data for those services or to your other data placed in those services. The order software of ifolor is given access solely to your shared data and images and/or your public profile. These services will provide you with more detailed information about what data are thereby made accessible. Please also refer to these services’ privacy indications.

4.0 Cookies

We seek to design our web presence as user friendly and efficient as possible. To this end, we apply cookies. You may decide yourself whether or not our software may load cookies onto your computer. You can configure your browser so that cookies will not be accepted, or only from certain web sites, or only after notice. Please observe, however, that the use of certain functions of our website may be restricted or disabled if you decline cookies from our web site. For a convenient experience we recommend a browser setting which accepts our cookies.

4.1 Cookie policy

Cookies are small data files which are stored in the browser of your computer while it visits our web sites. Cookies support the functions of our service, by retaining your entries during a session or during an order process and by saving certain user settings. They also assist us with analysing the way our services are used, in order to design them as convenient and efficient as possible for our users.

We apply session cookies and permanent cookies. In addition, partner and affiliate cookies are employed. Session cookies remain stored only for the duration of a visit of our web sites, and are automatically deleted while closing the browser.

Permanent cookies remain on your computer until you delete them or their duration expires. They memorise anonymous information relating to users who repeatedly take access to one of our web sites. This helps us to offer optimised user guidance, and to recognise and distinguish one user from others, in order to maintain that user’s personal settings, simplify the user experience on the web site, and provide each user with customised contents and pages. These cookies are not designed to actually identify users. Such cookies are also implemented for purposes of anonymised web analytics, see

Partner and affiliate cookies are employed where a user takes access to our services via a platform of one of our partners (e.g. an advertising display). They serve for accounting with such partners, do not contain personal data of the user, and are deleted once the user registers on our user interface, or upon expiry of the pre-set duration.

The application of cookies can normally be avoided, restricted, or connected with a notice to the user by corresponding settings in your browser. The help manual of your browser will instruct you what to do. Please note, however: Some cookies are essential for the use of our web site, or of certain functions. If they are disabled, you may not be able to pass through the order process, and you may have to accept restrictions in display and user guidance. Please also note that there may be no possibility of disabling cookies when accessing our user interfaces by other means than through a browser, for instance, through mobile devices.

Below is a list of the session cookies and permanent cookies which we employ, and their functions:

Name of the Cookies Classification Purpose Duration
Ifc Order Session This cookie allows to recognise the client during the order process. The cookie is a session cookie and is deleted when the browser is closed.
UploadStateMachineState LastUsedUploadTypeState LastUsedComfortUploadType
State
Upload Status This cookie memorises the status and results of a test of upload methods, which is performed during a visit of our upload page, so that our software does not have to perform this time-consuming test at every further visit. These cookies have a limited duration of 20 days.
CookieEnabled Session This cookie verifies if the user has enabled the placement of cookies. The cookie is a session cookie and is deleted when the browser is closed.
WT_FPC Webtracking Cookie - Webtrends   This cookie collects information about how our web site is used. Based on this information, we improve our web presence. The information collected by this cookie is anonymous; it includes the number of users attaining to our web site and the pages they accessed. The cookie serves to distinguish a user by an anonymous identification code, does not process personal data of the user, and is applied in confidence to improve the web sites. This cookie has a limited duration of 2 years.

5.0 Web Analytics

We seek to design our web presence as user friendly and efficient as possible. To this end, we apply web analytics services in order to know how many users visit our websites, how often, and in what manner. We do not use this software to collect personal data or individual IP addresses. The data are used only in anonymous and summarised form, for statistical purposes and for the enhancement of the website.

You can object the collection of such data from your visit.

5.1 Analytics Tools

We seek to design our web presence as user friendly and efficient as possible. For the analysis and enhancement of our website, we apply the web analytics service Webtrends. It supplies us with anonymous, statistical information about the way our website is used. For this purpose, cookies are applied which generate such information and transfer them to us. Here [Link] we explain what cookies are and how you can delete them or disable their application. You will thereby not be identified, and remain anonymous; the software assigns a visitor ID which is not linked with your IP address. The information about how you use the web site is not shared with third parties. However, the information is processed also on servers operated by Webtrends in the USA. Webtrends is affiliated to the Safe Harbour program for crossborder data transfer, which provides for adequate privacy protection.

Should you disagree with the storage and analysis of the analytics data from your visit, you may object this by clicking the link. This will result in the placement of a so called opt-out cookie in your browser. This will have the effect that the service will forthwith not place web analytics cookies and not collect session data. Please observe: If you delete cookies from your browser, this will also affect the opt-out cookie, and you may have to reactivate it then

5.1 Objection

Your visit on our web site is currently being monitored by the analytics service of Webtrends. If you wish to decide to object this, click the following link https://ondemand.webtrends.com/support/optout.asp to place the opt-out cookie in your browser.

We would be pleased, however, if you agree to the employment of analytics tools, since they help us to regularly enhance our web presence and our services and to optimise them to your needs.

6.0 Safety of data and communication

Our database containing your personal data is protected at all times by appropriate technical and organisational measures to prevent its loss and abuse. It is stored in a safe operational environment which is not accessible to the public.

While your personal data are being transmitted under certain circumstances, e. g. during login and payment processes, they are encrypted by use of the socalled Secure Socket Layer (SSL) technology. This means that a state-of-the-art encryption method applies to the communication between your computer and ifolor’s servers, provided that your browser supports the SSL (https) technology.

7.0 Information and Rectification

Ifolor is the data controller of the collected personal data. Upon written request, we will provide you with information what personal data we have recorded relating to your person.

If we have doubts about the accuracy of the data made available to us, we will verify its accuracy. Should you notice that the data we have processed is inaccurate or no longer up to date, you are entitled to ask us to rectify your data immediately and at no cost.

We reserve to require an appropriate means of identification from you, prior to processing your requests as mentioned above.

Please address such requests exclusively to the following address – this will facilitate our processing thereof:

Ifolor AG
Data Protection Officer
Postannahmestelle
78460 Konstanz
Germany

Kreuzlingen, Switzerland, October 2017

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